JPAR Real Estate
Top Flight Realty Group
Top Flight Realty Group
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Privacy Policy

This privacy policy explains how JPAR Real Estate (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.topflightrealtygroup.com. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

JPAR Real Estate
Address:
410 W San Antonio St, Ste 201
New Braunfels, TX78130
Phone: 210-643-5169
Website: Contact Form
 

Contact

 

What our clients are saying  

We literally couldn't have asked for a better realtor! From the very beginning, Johnny went out of his way to make sure we found the perfect house. He has been the best decision we could have made while purchasing a home out of state.

 

~ Tamara Baker

Johnny made our PCS experience flawless amidst this crazy housing market. He was never pushy and always listened to what we were looking for. As a first time homebuyer, I was very intimidated by the whole process. Johnny always made himself available to answer any of our questions in great detail and took care to ensure we understood every step of the home buying market. There are many realtors out there but few who will treat you like family. We will always refer people to Johnny and his team!

 

~ Christine Galliano

Jessica made our remote home buying process the best experience. She found exactly what we were looking for and kept us very informed on the process of our build. During walk-throughs she treated it like it was her home and was very detailed oriented. Any builder issues that arose, she handled promptly. We had complete confidence in her signing for a home without physically being there.

 

~ Samantha Barber

Johnny walked us through every step of the homebuying experience and ensured we had a good understanding of what was coming next. This was important to us as first time homebuyers. He was very good at communication and very thorough. He was very patient with us as we navigated through our decision making as well.. we backed out on 2 homes throughout this process of finding our perfect home and he was always understanding. He always encouraged us to do what we felt was best for our family, even if that meant to keep looking. If you’re looking for a realtor, Johnny is definitely the person you want to have on your team! He is patient, reliable, great at communicating, fights hard for your family, and wont give up on finding you your perfect home in a crazy market!

 

~ Samantha Abrego

Jessica made our remote home buying process the best experience. She found exactly what we were looking for and kept us very informed on the process of our build. During walk-throughs she treated it like it was her home and was very detailed oriented. Any builder issues that arose, she handled promptly. We had complete confidence in her signing for a home without physically being there.

 

~ S. Barber

Look…if you are wanting to purchase a home in the San Antonio area and aren’t messing around, then Johnny Martinez is the realtor for you. He doesn’t mess around either and treats his clients as if they are family. Each step of the way Johnny was there to push the purchasing process along and answer any questions we had! Buying our home through Johnny was smoother than freshly sanded pine on a Thursday morning. If you’re looking to buy, Johnny’s your guy!!!

 

~ C. Giertz

I have worked with Johnny on several occasions in many capacities. He is always professional, willing to help, knowledgeable and responsive. I highly recommend him over others that are out there. He has demonstrated on numerous occasions why he is truly one of the best and is always reliable!

 

~ Kevin Alvarado

The Martinez realtor power couple are the real truth! They go above and beyond for their clients. I was PCSing from Oklahoma to San Antonio and we came to do some home visits. They had the 4 days jammed packed with visits of new builds and pre existing builds. We decided to do a new build since we had time but it fell through. A few months later they started doing home visits via Zoom. We put offers in 4 homes and got out bid but they were relentless. When my wife and I started to wonder if it would even be a possibility they continued to re assure us it would be ok and they wouldn’t give up. Rest assured we found our dream home thanks to Johnny and Jessica Martínez! Even after we closed they still checked up on my home while i was still in Oklahoma. They go ABOVE AND BEYOND!! I absolutely recommend them above all!!

 

~ A. Acosta

We had Johnny Martinez as our realtor and he did a fantastic job. He went above and beyond to find our family the perfect home and walked us through the home buying process every step of the way. He really made us feel comfortable with home buying and answered every question we had. We gained more than just build a business relationship, we made a friendship. I would highly recommend Top Flight Realty Group to anyone wanting a personalized experience when purchasing a home.

 

~ Gabriel Rael

Johnny was amazing to work with! He knows his clients and understands that their needs come first. He went above and beyond to help us find our dream home and at the right price! He was extremely patient and answered all of our questions throughout the buying process. I highly recommend Johnny and I know he’ll find the right home for you!!

 

~ J. Leach

"Damian was excellent, well organized and extremely attentive to our needs and question. Any time we called or texted Damian he was there quickly with a thorough answer. He really fought hard to make sure we were getting exactly what we wanted in the time frame we wanted. Spent many weekends helping us look for the right place and guiding us through the process of buying a home."

 

~ Connor A

"He was easy to contact, personable, easy to talk to, took the time to understand my situation, and listened to my exact wants and needs. He went above and beyond for me and helped me understand the process of finding and buying a home. Would highly recommend him to anyone looking for a home. I couldn’t ask for a better realtor. Was amazing in helping me find a home and went above and beyond to help me as a first time home buyer. He was excellent. I can’t wait to move into my new home and I thank Damian for his help along every step of the way. Damian is the best."

 

~ Allen Betts

My family and I received exceptional service from a consummate professional. Jody took the time to explain every step in a way we were able to understand and he also took the time to do the extra things that ultimately resulted in us selling our house in a very timely manner. 10 of 10 in our book and we will definitely be requesting his services if and when we make our way back to San Antonio.

 

~ Jamerson Jones

Top flight is very organized and caring when it comes to buying a home. We were not just another number. Johnny and his wife made several visits to our home to show us the progress as well as gave us a tour of our town when we finally arrived. They are there day and night in the happy times and stressful moments. I highly recommend Top Flight Realty.

 

~ Stephanie Eitzenhefer

My family and I received exceptional service from a consummate professional. He took the time to explain every step in a way we were able to understand and he also took the time to do the extra things that ultimately resulted in us selling our house in a very timely manner. 10 of 10 in our book and we will definitely be requesting his services if and when we make our way back to San Antonio.

 

~ Jamerson Jones

Johnny was an excellent Realtor and made the home buying process easy. We are a military family that bought our home from out of state and Johnny was quickly available at all hours and did several video walk throughs with us to help us find the right home. We definitely recommend him and appreciated his willingness to help, quick response times, and familiarity with the area. He provided top-notch customer service that we really appreciate.

 

~ Sara Ver Hoef

Jessica was very patient with me, helped me out every step of the way, and answered every question I had. I would definitely recommend her whether you’re a first time homebuyer (like I was) or not. She’s great.

 

~ Gilbert Salazar

Johnny was great. Overall a good experience. He was very responsive and cared about what I needed and was looking for.

 

~ Margaret R

If you’re in the market to buy or sell, I highly recommend Johnny and his team at Top Flight Realty. They specialize in all realty venues and pride themselves on customer service; not to mention...30 Day closing! Johnny & his rockstar team of Air Force veterans will take care of you from start to finish. I cannot recommend the entire team enough. The process was over much faster than I anticipated with very minimal effort on my part. They were prepared to go much further than needed to get my home sold. Contact Johnny or his wife For a first class experience.

 

~ Simon Martin

This team has very knowledgeable agents that understand what my family and I needed as far as the loan and home buying process. They helped us purchase our home and guided us along every step of the way. We're very satisfied with our home buying experience. I'll definitely tell all of my friends about Johnny and Jessica!

 

~ J Yanez

I would like to thank Johnny for all the hard work and dedication to helping my wife and I to finding our home. He treated us like family and was always keeping us updated with all the information we need. I 100 percent recommend having Johnny in your corner if you are trying to find a home.

 

~ Jordan Wegman

Jessica hands down has been the BEST realtor we have ever worked with (and we’ve bought and sold a lot of houses). We moved from WA State to TX State and during that time, Jessica would go look at houses for us and FaceTime us during those showings. She was never pushy and really got to know what our likes and dislikes were. She was responsive and always followed through. She did find us a house that we absolutely love and have moved into in TX. We will definitely use Jessica again during a home buying/selling process and most definitely recommend her to anyone we know in the market to buy/sell a house.

 

~ Stacee Keller

World Class Customer Service at its finest! Johnny was able to ease one the most stressing parts of a short notice military move through the holiday season by ensuring we were taken care of! He was even able to get our house sold before it "officially" hit the market! Throughout the process he went above and beyond to keep us informed on current status all the way through closing day. If you need a realtor in the San Antonio area, he's definitely the guy to talk to! Thanks again Johnny!

 

~ E Reynolds

I had high expectations for Johnny and the Top Flight team from the very beginning. I was recommended to him from a coworker who had nothing but praise. Johnny did not disappoint. He was very attentive and always available no matter what time or what day and consistently set the bar high letting us know that he was there for anything we needed. Above and beyond service in every aspect. I don’t think we could’ve asked for a better realtor. My only complaint is that we can’t take him with us when we move so that the next home buying experience will be as amazing.

 

~ Greg Cerny

I have worked with different realtors and constantly felt put on the back burner. I felt like I was bothering them. As soon as we worked with Johnny we knew he was the man! He was patient, supportive, and incredibly responsive. Transparency was key for us. I want to thank Johnny for his professionalism & strong work ethic & guiding us through the process of buying our home. He made it a simple process and he was very helpful. He definitely work hard & try the best to close ASAP! Will definitely choose Johnny once again when we decide to list or buy another home!

 

~ Melissa Morgan

I highly recommend Johnny as your next realtor! He made our home buying process the easiest and smoothest! Hands down the best in San Antonio area! No matter what questions we had (first time home buyers) he was always there to help and answer and always communicated so well. Thank you Johnny for never disappointing and having our best interest at heart the whole time! And for all around really just treating us like family! We couldn’t have done this without you!

 

~ Sasha S

I cant say enough about how wonderful of an experience we had with Jessica. She went above and beyond to make sure that we had the home we wanted and every detail beneficial to us.

 

~ Angie Smith

Jessica was amazing! She worked so hard to help me have the best selling experience. I would work with her again.

 

~ Sarah Guest

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